Frequently asked questions
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What kind of support do you provide?
We provide full hands-on customer support and rich help centre so you can either lean on us or do it yourself.
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How long is the contract?
You can cancel your account at any time by removing all the data from it or by contacting us.
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How many users can I add to my account?
As many as you wish, more than better, and you can also control relevant privileges for each user you invite.
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Can you work with a custom-built website?
Yes, we can work with custom APIs, and feeds or simply extract all from your website directly using our crawling technology.
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Are there any limits?
We provide very generous default quotas in regard to schedules, downloads, and other relevant resource consumption metrics, however, if needed, each of such quotas can also be increased for a small additional fee.
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What countries do you support?
We support customers in every country worldwide - including the United States, United Kingdom, Canada, Australia, all European countries, and beyond.
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What are your prices?
We operate a flexible pay-for-what-you-use model charging for resources used such as sources or feeds.